Yes, you can call to the Call Center, we will do the registration for you, and we will mail the login name and the password to your e-mail account.

YES, the specific games of LTV Live Web from our site are available only for Abroad.

• Visa
• MasterCard

Feel free to contact livematches@ltv.com.cy. Write a quick description of your problem including your telephone number.

The LTV Live Web media service of the LTV LiveWeb supports Firefox 3, Internet Explorer 6 and higher. If you encounter problems with a lower version of your browser, the browser should be updated to facilitate the LTV Live Web media service. Even though we are doing everything we can to support the market’s major browsers, this is not always possible. In case you have a problem we are kindly requested to use the Internet Explorer for the LTV Live Web and keep your computer updated with all Security Updates issued every so often by Microsoft.

No. Dialup connections are extremely low-speed and thus unsuitable for video viewing.

To be able to use LTV Live Web service, you need to have:

• A computer with Windows 2000, XP, Vista or 7.
• Internet Explorer v6 or higher and Firefox 3.
• Windows Media Player 10 or higher installed.
• A minimum of 500kbps-speed broadband Internet connection.
• Protection applications such as firewall or popup blockers may cause problems; therefore it is recommended that they are not turned on.

No, unfortunately you can not view the service's games from a Macintosh computer.

No, you should use Windows Media Player.

Please check the following:

• Check to make sure you have a properly installed sound card.
• Check to ensure the volume is turned up both on your computer and on the Windows Media Player.
• Check to ensure the mute button is not turned on.
• Check to make sure your computer has speakers and they are connected properly.
• Check to make sure you have an updated Media Player (see above for details).

In the not-so-distant past, Internet users had to download audio or video files first and then watch them. Media files are typically very large and those with standard dial-up Internet connection would wait hours for files to download.

With streaming media service, the media files are first encoded or digitized. Encoded files are then uploaded to multiple servers. When the user plays a video or listens to an audio file, a small part of the file is downloaded and then the file is "streamed" or delivered to the user as he or she is watching or listening.

We offer LTV Live Web media service is a live event - which means it can only be viewed during the actual broadcast time.

There are a number of factors that could be stopping your player from playing. Check the following:

Make sure your computer has sound and video cards and that they are installed properly.

Do you have Windows Media Player? Is your Windows Media Player version 10 or higher? If not download the latest Windows Media Player now! (See Media Player above for details).

Are you connected to the Internet? You need to be connected to the Internet with a minimum of 500kbits/s-speed connection in order to view Video.

Try clearing your cache. Your computer keeps copies of web pages that you visit in order to speed up the loading process. However, sometimes this process can hinder the viewing of streaming video. To solve this potential problem remember to clear your cache before trying to watch streaming video.

If you are attempting to watch this video on a LAN system especially in a corporate or institutional environment, you may be encountering FIREWALL issues. A Firewall is designed to protect a LAN system and keep out unwanted visitors and undesirable programming. Often video (and sometimes audio) content is prevented by the Firewall from entering the LAN. The Firewall parameters are determined by your network or security administrator who filters the type of information on the Internet for viewing inside the firewall. One simple solution is to view the stream outside your corporate LAN environment either on a dial-up modem or at home. If that is not possible, talk to your LAN administrator to see if a patch can be made in the firewall to allow viewing of the stream.

Downloading: Your computer saves the entire file to you hard drive. Often files will begin playback before it is finished saving, but you cannot fast forward beyond what is on your hard drive.

Streaming: The file is not saved to your hard drive and plays back in 'real time' as it is received. Some streaming formats support multiple bit rates allowing the server to adjust the stream for the viewers connection speed.